If your vehicle gets involved in an auto accident, the first thing that will come to your mind is how to repair it as soon as possible. We always recommend our customers do their research on the Body Shops they are looking to take their vehicle to. Below are the most common questions that Auto Body Shops receive from customers looking for the most reliable and trustworthy Collision Repair Shops.
Which comments or reviews do other people make about the Auto Body Shop?
If you want to find a trustworthy and reliable collision repair shop, the first thing for you to do is to make careful research about the shops on the internet. You will find customer reviews, third-party ratings, and even blog articles can be of great help to you. Google Reviews are a great source to see reliable reviews from real customers.
What is the communication level of this Collision Repair Shop with Customers?
Many collision repair shops now have advanced technology that makes it easy for their customers to send photo estimates with the use of their smartphones, stay updated with the repair status, and even book online for appointments. Although these features are not compulsory, they are still important. Most importantly does the Body Shop answer all your questions?
Does this Auto Body Shop regularly repair my type of vehicle?
If your car is a rare model, it might be difficult to find replacement parts. So, you need to have the right suppliers and a collision shop that makes use of the right equipment and tools, and that has enough experience to bring your vehicle back to life.
Is the Body Shop Certified?
You need to ensure that the repair shop you are taking your vehicle to has auto body shop certifications. This is because shops like that employ managers and technicians that have the required training, skills, and knowledge to safely and comprehensively repair your vehicle. You can find the certification posted on the shop’s website and waiting room. Auto Group Collision is proud to be I-Car Gold Certified and ASE Certified.
Do they provide Rental Cars?
It is not easy to be without a vehicle for many days. To make life easy and convenient for their customers, some of these shops have provided car rental facilities beside them. Some of them offer their customers courtesy or loaner vehicles as long as their vehicle is with them.
Before you sign a loaner or rental agreement, ensure that you read and understand all that is in the printed document. Before you leave the shop with the rented car, snap it with your phone, and still snap it when you return it. It is advisable that you also record the whole mileage.
Does the Body Shop offer written estimates?
You should also ask if the shop can provide you with a written estimate before anything. If the work has been done, you should also ask for a detailed itemized bill. Make sure that the figures/details on the 2 documents match. But if they do not match, ensure to question the discrepancy. Auto Group Collision is proud to offer FREE ESTIMATES!
Does the Body Shop Offer Warranties?
This is another thing that you need to be sure of because you will rest assured that any mistake can be corrected without additional cost. So, ask about the warranty – the duration of validity, and what the warranty covers. Auto Group Collision of Brooklyn is proud to offer our customers an industry leading Warranty.
Insurance Claims For Car Bumpers
Let’s say that you decided not to have that minor front bumper damage repaired to save a few bucks, and the absorbers and/or bumper bar were weakened without your knowledge. Later, you’re involved in another front-end accident, resulting in serious damage to the engine compartment. An insurance adjuster could potentially inspect the vehicle and notice the old bumper damage. They may then determine that the previous damage structurally compromised the bumper’s integrity, allowing the force of the most recent crash to cause more-extensive and “unnecessary” repairs. In a worst-case scenario, your insurance company has the right to decline your claim altogether, and then you’ll be forced to pay out-of-pocket for all the repairs.
Has your car been in a collision or minor fender bender? If your vehicle has received body, frame or paint damage, call Auto Group Collision at (718) 449-4616 and see how we can help! Contact us now to for a FREE ESTIMATE!
Auto Group Collision is Brooklyn’s Body Shop Experts
Since 2004 Auto Group Collision has been providing the people of Brooklyn and surrounding areas with the highest quality of collision repair and auto body repair service. We established a trusted collision center that takes customer from the initial estimate to the completion of repair to getting you back into your car and in the driver’s seat while working closely with your insurance company.
Dealing with an automobile collision is traumatic enough without having to worry about filing insurance claims. We know that each insurance company has its own procedures, and we’re here to assist you with the insurance company transactions. We provide the information they require regarding the collision repairs, as we guide you through the entire process of dealing with all the paperwork.
We accept all insurance estimates and work with all insurance companies. Auto Body Collision wants you to be a satisfied policy holder, so we’ve established relationships with all the region’s major insurance companies. Working directly with your insurance company, we’re able to start repairs immediately while also often helping speed up the insurance adjuster’s inspection and approval.
As soon as the work is approved, the parts are ordered. To expedite the work, when parts are received they are put into a bin, which only holds parts for one particular job. This type of care and orderliness insures your vehicle is repaired using only authorized parts.
Auto Body Collision works with your insurance company, estimating damage, handling your claim, and negotiating with the insurance company to make sure your repairs are done properly and swiftly.
Has your car been in a collision or minor fender bender? If your vehicle has received body damage, frame or paint damage, call Auto Group Collision at (718) 449-4616 and see how we can help! Contact us now to for a FREE ESTIMATE!